PRIVACY STATEMENT

Last updated: June 07, 2018

 

Introduction

Welcome to www.liporoller.com (“Website” or “Site”) owned and operated by Branz Interests LLC (hereinafter referred to as the “Company”, "Us", "We", or "Our"). This Privacy Policy tells you what information we collect from you, how we collect it, how we use and share your Personal information when you use our Website. We will not use or share your personal information with anyone except as described hereunder.

 

Data Controller

We are the data controller for any personal information you provide through the website. By continuing to use our Website, you consent to the collection and use of your Personal Information, as well as the use of cookies on our website as set out in this Privacy Policy. Unless expressly stated otherwise, all terms used in this Privacy Policy will hold the same meaning as that in the Terms and Conditions of the Website.

 

Information we collect from you and how we process it?

Collection of account information

When you create a customer account on www.liporoller.com we collect your full name and your email address. We process this information to verify your account, to enable you to log into your account securely, to help you see your past transactions and edit any personal information such as shipping details (if you choose to provide this detail to us).

Collection of transaction information

When you order a product from our online store, we collect specific personal information from you including your full name, email address, billing address and your shipping address (if different from your billing address). We process this information to enable you to securely log into your account, to deliver the ordered product to you, to keep track of your purchase/transaction history and to contact you, if required.

Collection of payment information

When you place an order and provide your payment information through our website, such as your credit or debit card details, all your sensitive data is collected, encrypted and used by our selected payment processor for processing your payment in accordance with their own Terms and Privacy Policy. We currently offer users a choice to pay via Paypal payment processor and Stripe payment processor. Where you choose to pay using secure Paypal payment processor, your personal information is directly collected and processed by Paypal in accordance with Paypal Inc’s legal agreement. Where you choose to pay for your purchase through the Stripe payment processor, your sensitive personal data is collected and processed by Stripe Inc’s terms and privacy policy.

 

Please take the time to carefully review the relevant privacy policies as we do not collect or process any payment information from our customers and your personal information will be governed by the relevant payment processor’s privacy policy.

Automatically collected usage data

We automatically collect certain usage data about you when you browse our website, such as your IP address, your browser type, your operating system, pages you visit on our website. Your information is processed to analyze how you use our website and improve your user experience.

Collection of inquiry information

We may collect certain personal information when you send us inquiries or other support requests through the “contact us” page on our website or directly to the email address: info@liporoller.com. We may be required to process the data received from your inquiry to respond to your request, to keep a record of your past communication with the Company, to provide support and to contact you if needed.

Collection of subscription data

We may collect certain personal information from you such as your name and email address when you subscribe to receive marketing material or newsletters from us. Your information is processed for sending you relevant marketing material that we think you will find useful.

 

Collection for analytical purposes

We use web analytics services such as Google Analytics to better understand how users use our website. Please note that if you are currently in a European Economic Area (EEA), information about your use of the website may be transferred and processed outside the EEA. Google Analytics is owned and operated by Google LLC. Google Analytics uses cookies that are stored on your device for the purpose of evaluating your use of our website. You can stop the collection of information through cookies and processing of this data by Google by accessing the following link http://tools.google.com/dlpage/gaoptout.

 

The legal basis of processing your data

The legal basis for our collection and use of your personal information is to perform our obligations under the agreement that we enter into when you purchase a product from our website. 

 

We may also process your information where we have a legitimate interest in such processing to improve our service and website user experience.

 

Where we use your personal information to send you any marketing material, the legal basis of such processing is your consent which we will obtain from you before we process your information for such purpose.

 

Please note that we may process any of the aforementioned information that we collect from you for the establishment, exercise or defense of our legal claims in any court proceedings or where we are required to process your personal information for fulfillment of our legal obligations.

 

Who we share your information with?

We do not sell or rent your personal information to any third-party.

 

We may disclose your personal information in the following circumstance:

  • If we are required to do so by law;
  • To protect our vital interest;
  • To perform our contract with our customers;
  • To protect the interests of other individuals and/or;
  • Upon reasonable requests from the law enforcement authorities.

 

Who do we share your personal information with:

 

  • We will share your personal information with our payment processors only to the extent necessary for the purposes of processing your payments, to issue refunds (where applicable), addressing chargebacks and similar issues;
  • We will share your personal information with our shipping service providers to deliver your purchased product to you;
  • We will share your personal information with our service providers such as hosting service providers and developers who help us in the day to day operation of our business;
  • We may be required to disclose your personal information to regulatory bodies and other similar authorities where we are required to provide such personal information by law.

 

Transfering your personal data outside European Economic Area (EEA)

The Company is operating from its offices in the state of California, United States of America. We may hold and process your information in and outside the country of your residence. If you are currently residing in an EEA member state, by providing us your personal information you agree to such transfer of data in and outside of the EEA. Regardless of where your information is transferred and processed, your personal data is governed by this Privacy Policy.

 

Merger or Acquisition

Mergers and acquisitions are part of business reality. In the event we undergo a merger or acquisition, your personal information will be transferred to the new acquirer who may be outside the EEA. We assure you that any transfer of your personal data to a new entity will not limit your rights under this privacy policy and your personal information will be managed by the entity on terms substantially the same as set out in this Privacy Policy.

 

Your Data Rights under the GDPR

 

Your right to access your personal information

Where we process your personal data, you have the right to access your personal data that we hold along with information relating to the purpose for which we are processing your data and information about, who we share it with. If you currently have an account on www.liporoller.com you can easily view the personal information you provided us by logging into your account or alternatively by contacting us at info@liporoller.com.

 

Your right to edit your personal information

Where the information we hold about you is incorrect, outdated or inaccurate, you have the right to edit your information for the purposes of rectifying any inaccuracies or updating it.

 

Your right to erasure of your personal information

You have the right to request that we erase your personal information from our records. We will respond to your request within 30 days from the date of receipt of your request. 

 

If you wish to exercise your right to access, edit or erase your personal information, please contact us at info@liporoller.com and we will respond to your request within thirty working days.

 

Your right to object to the processing of your personal information

You have the right to object to our processing of your personal information including processing of data for direct marketing purposes. We will immediately cease processing your personal data for such direct marketing purposes upon receipt of your objection.

 

Your right to data portability

You have the right to receive your data in a machine-readable format.

 

Your right to file a complaint with a supervisory authority

If you are of the view that our processing of your personal information is infringing your privacy rights or any applicable privacy laws governing your personal data, you may file a complaint with a supervisory authority responsible for data protection in your country of residence (if you are in the EEA).

 

Your right to withdraw your consent

Where we use consent as the legal basis for processing your personal information, you have the right to withdraw your consent anytime by giving us a written notice of your withdrawal at info@liporoller.com.

 

Marketing Emails

When you opt-in to receive marketing communication from us, we will use your personal information to send you marketing material that we think you’ll find interesting. You can opt-out of receiving such communication at any time by clicking the unsubscribe link at the bottom of our emails, and we will no longer send you marketing emails. However, we may still have to send you emails for any orders you place through the online store or when responding to your inquiries and support requests.

 

Security

We strive to keep all your Personal Information secure. We use all commercially viable means to protect your Personal Information, however as our Website is built upon and uses third-party tools and software there may be vulnerabilities that we are not yet aware of and therefore we are unable to offer any guarantees as to the security of your personal information.

 

Retention of User data

We will retain your personal information in our database for the entire duration that your account is active. After you cancel your account, we will not keep any of your personal information in our database for a period longer than necessary for the fulfillment of our business and legal obligations.

 

Cookies

We make use of cookies on our Website. Cookies are small text files placed on your computer's browser to store your preferences when you use our services. You can decline to accept website cookies by changing your browser settings; however, you understand that this will impact your user experience on our website.

 

Take note that although cookies on their own do not collect any personally identifiable information about our users, once you create an account and provide us with your personally identifiable information, this information may be linked to data that is already stored in the cookie.

 

Cookies enable us to track information about our Users and help us to improve our user experience.

 

We use cookies to:

  1. Identify you as a unique user when you visit our website;
  2. Determine if you are logged into your account on our website;
  3. To store your preferences on our website;
  4. To prevent any unauthorized access to your account and to protect the safety of our website;
  5. To analyze how users use our website;

 

We will request your express consent for use of our cookies. You can easily refuse accepting cookies by declining our request for consent. You can also refuse to accept cookies by changing your browser settings. Please note that when you block, delete or refuse to accept cookies, it will result in poor user experience and you may not be able to access all areas of our website and services.

 

Updates

We reserve the right to modify and update this Privacy Policy at any time. We will notify you of any changes to the Privacy Policy by changing the last updated date on this page. You are advised to review this Policy periodically. Please take note that any changes will be effective when posted on this web page.

 

Third-party websites

We will clearly identify any links to third-party sites on our Website. When you click on these third party links, you will be redirected to the Website that is owned and operated by a third-party. Their own legal policies and agreements govern these third-party websites and we encourage you to review their Terms and Privacy Policy before you make use of their services.

 

We cannot be held liable for your use and access of such third-party sites or for any information or content made available by such third-party sites. Any presence of third-party links on our Website does not indicate an endorsement or recommendation of such third-party by the Company, and your access/use of these sites is solely at your own risk.

 

Children’s Privacy

We do not target our website at children or knowingly collect any personal information from Users under the age of thirteen (13) years. If you are aware that a person under the age of 13 has provided any personal information to the Company through the Website, please contact us immediately at info@liporoller.com. We will take steps to investigate the matter and remove any and all personal information for such User on our records.

 

Contact us

If you have any questions or requests regarding this privacy policy or you wish to request access to your data, please contact us at the details provided below:

 

Business Address:      340 South Lemon Avenue,

Suite 3150 Walnut,

California

U.S.A

                       

Email address:            info@liporoller.com